Orders can only be shipped once payment has been received and confirmed. When an order is placed, your delivery dates and shipping estimates will be provided. Estimates are made based on the availability of the items being ordered and the shipping provider.
Please also note that the shipping rates may vary for certain products, based on the type and size of the item and minimum order quantity (MOQ). We are committed to a 1-3 business day turn around in shipping but we do not have control over the shipping time of our carriers. We understand the need for your product, please be patient with us if carriers are experiencing delays.
If a product arrives damaged, please do not accept it. Have the carrier return it immediately and a replacement will be sent out. If there is a discrepancy with a product received, please contact our customer service within 60 days of receipt for a credit or replacement.